One of the country’s health insurance firms, MedHealth Limited, has underscored the need for healthcare providers to understand the health insurance business.
MedHealth Chief Executive Officer, Bright Kamanga, said this after the firm conducted seminars in Blantyre, Lilongwe and Mzuzu aimed at enlightening hospital administrators on the firm’s operations
“Our approach to business is unique and we would like to assure our service providers that we will ensure they are satisfied with our services, including claims settlement.
“We would also like to encourage the service providers to be active in preventing fraud, waste and abuse which are killing our business” he said.
The seminars were facilitated by Financial Consultancy Services.
Financial Consultancy Services Chief Financial Consulting Officer, Ernest Mangani, said interactive meetings are critical in strengthening the bond between MedHealth and service providers.
“This information is critical to service providers who represent MedHealth in delivery of high quality services to its members. The seminars have equipped the service providers with information on general scheme rules, exclusions and procedures to be followed to avoid rejection of claims, among other things,” Mangani said.
Shalom Dental Clinic, Director, Mark Kondowe, described the seminar as eye-opening.
“We hope MedHealth will continue conducting such seminars so that our relationship continues to be good,” he said.
By Mphatso Malidadi - The Daily Times